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Solved! Go to Solution.
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Thank you for the input, BigDaddy, but we should not have to use a Bluetooth device to make this brand new and EXPENSIVE device work properly. That's like buying a brand new fancy car and finding it comes with a joystick for steering. Then someone says "if you add on this great steering wheel, you'll be able to make your car follow the road better."
This device should be end-user ready to go without the user having to modify or "rig up" anything.
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I was talking into the phone and noticed that arlo speaker output was low. Then, while holding the Mic button, a notification came through on my phone that was picked up by my phone's Mic and played through the arlo speaker and it was very loud.
There may be some frequency filter causing the issue. I'll have to do more testing.
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The update occurred before I could use them. The volume from the cameras is VERY LOW. Using both ios and android phones. The microphone feature is great.
Any progress over the past few months on the speaker issue?
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Jeff3113,
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.
JamesC
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This needs to be corrected to represent this as a 2 way speaker audio system. Does Arlo have an answer? I may return for the no. Pro Arlos. Thanks, Brad
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It's the app that's the biggest issue. On a computer, you can use the sound card settings to increase mic gain so it works well. That isn't available on mobile devices.
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With a 6 second delay (message, then response) it would be tough anyway.
Maybe one if the other Arlo models can be used for a front door application along with the security cameras. ????
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Shadowboricua wrote:
They are referring to the camera speaker volume. Nothing a sound card can do about that.
Sure there is. Increase the mic gain and the speaker will be louder. I've done it here.
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I've taken my phone and turned the volume AND Mic gain all the way up. The camera speaker is still quiet.
Now, if I YELL into my phone and it's very quiet at the camera, the volume does increase.
But, if it's noisy at the camera, the volume is still bad.
Guess the speaker circuit has a limit on power available.
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And if you do the same on a computer?
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After reading BigDaddy's comments regarding blue tooth, I used my blue tooth device through my S7 and the camera speakers on my Arlo system were much better. I then tried without the blue tooth and found the volume levels on the camera speaker to be too low to use (though the microphones on the cameras work consistently well regardless). No other settings were changed between tests.
Netgear should be able to take the data provided and create a fix. That data is:
1) Speaker volumes are satistafactory when using a PC.
2) Speaker volumes are unsatisfactory when using a phone (iPhone or Droid) without blue tooth engaged.
3) Speaker volumes are satisfactory when using a Droid provided a blue tooth device is in use to that phone.
Netgear - Please stop with the nonsense of volume settings and the like. I have confidence in you. We've done the testing. It's time for a fix.
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