Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2017-10-23 08:12 PM
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96708
Apprentice
Apprentice
‎2017-10-23 08:12 PM

Anyone else experiecing slow loading of cams at this moment?

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mdgm-ntgr
Arlo Employee Retired
‎2017-10-25 03:44 AM

Please see Arlo outage

Useful links: Sending Logs|My ReadyNAS Gear|FAQ|Hardware Compatibility List|Docs: Setup Guide, Manual|Downloads|Unofficial Tips|GPL|MDGM on Twitter|MDGM's Unofficial Guides
NB: A ReadyNas is not an excuse not to have a backup. Fire, theft, multiple disk failures, other hardware failure, floods, user negligence etc. can all result in loss of data.
How to contact NETGEAR Technical Support | Australia: 1300 361 254 / Other Numbers|Online Submission
Unofficial Guide for Moving from Sparc ReadyNAS to x86 ReadyNAS|Using Gmail with the ReadyNAS|XRAID Volume Size Calculator

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JamesC
Community Manager
Community Manager
‎2017-10-24 08:35 AM

96708,

 

I've not experienced any unusual load times, are you still experiencing an issue?

 

JamesC

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Johnny290
Mentor
Mentor
‎2017-10-24 08:56 AM
This happens to me at certain times of the day, maybe server related
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jguerdat
Guru Guru
Guru
‎2017-10-24 11:17 AM

Or your local Internet connection.  The servers are actually Amazon AWS servers which likely can't be slowed down short of an attack. Anything between you and the servers, in the great World Wide Wait, can be the issue.  If you feel motivated enough, you can use traceroute to help figure out where the slowdown is.

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Buck_Naked
Star
Star
‎2017-10-25 02:04 AM

Having the same issue. On PC the video was not loading, just the  Arlo symbol when attempting to access an alert for a video.

 

When I attempted on the phone, got an error message that said database services were down...

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mdgm-ntgr
Arlo Employee Retired
‎2017-10-25 03:44 AM

Please see Arlo outage

Useful links: Sending Logs|My ReadyNAS Gear|FAQ|Hardware Compatibility List|Docs: Setup Guide, Manual|Downloads|Unofficial Tips|GPL|MDGM on Twitter|MDGM's Unofficial Guides
NB: A ReadyNas is not an excuse not to have a backup. Fire, theft, multiple disk failures, other hardware failure, floods, user negligence etc. can all result in loss of data.
How to contact NETGEAR Technical Support | Australia: 1300 361 254 / Other Numbers|Online Submission
Unofficial Guide for Moving from Sparc ReadyNAS to x86 ReadyNAS|Using Gmail with the ReadyNAS|XRAID Volume Size Calculator
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Johnny290
Mentor
Mentor
‎2017-10-25 06:38 AM
Typical netgear's unreliable system
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