Arlo|Smart Home Security|Wireless HD Security Cameras
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Dogdollar
Tutor
Tutor

I had at least a dozen video captures from yesterday and they have all disappeared. What is going on? I can access all of the recordings for day BEFORE yesterday just fine.

TC

3 REPLIES 3
jguerdat
Guru Guru
Guru

Do  you have a filter set in the library? Does someone else have access to your account/devices? Have you logged out and back in?

Dogdollar
Tutor
Tutor

No filter, no one else has access. Logged out then back in, nothing. Just that one day, ALL videos have disappeared.

jguerdat
Guru Guru
Guru

I can't explain it based on your comments. I would suggest setting up local recordings as a backup since they can't be deleted other than by your settings or your action.