Arlo Pro

[DavidD58]

Ok so I have 5 Arlo pro cams and 2 Pro 2 cams.
The problem I’m having is that I set all the cameras in a “mode” and for about 24 hours all is good, I get my push notifications for all 7. The next day all but one of the cameras disappears from the mode. Why?

[TomMac]

Don’t know why, but the first thing to do and easy is to reboot the base…

turn off then on , wait 2 mins for the reboot.

[DavidD58]

Ok I can do that.
So will all the cams be in the “default” mode or do I have to physically add them or after as well will I be able to create a mode with all cams?

[jguerdat]

Rebooting the base doesn't remove anything - you're just getting back to a known state. 

[DavidD58]

Gotcha and I’ll go from there.
Still don’t understand the phenomenon...
I wonder if it has something to do with having two different series of cams and nit upgrading the base station...just a theory at this point.

[DavidD58]

The problem persists.
Only one camera triggered in the mode. Six are not present...

[JessicaP]

Hi DavidD58,

Are the cameras also showing missing from mode when you check on the web client from your computer?