Arlo|Smart Home Security|Wireless HD Security Cameras

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UpsetAgain
Aspirant
Aspirant

Folks,

Here I am again and very upset.  Can anyone provide me a solution for this issue?

 

I have had the arlo pro system for 2 years now without any issues in operation.  Several months back I noticed when I log onto the computer it is asking for an Adobee Update od some kind.  The prompt indicated click here for the update in which I did.  I never saw anything happen?  But at the time everything was still working so it was not an issue.

 

About a week ago I noticed that of the three camera's I have nothing is going to the library? Once in a blue moon I may get one that video that saves from a camera but the camera that records in not predictable.  I read all the posts here and checked my speed and it is fine a 8 mb/sec so I do not think taht is an issue.  I have not added anything to the system nor made any changes.  I do not use the schedule as I monitor all the time.  Batteries are full charged. All cameras are set to detect motion and at 100% sensitivity.  I pulled one camera not long ago and re synched but still does not record. If I choose live mode it sees real time.  I have almost given up on these, I could use some help please........  

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UpsetAgain
Aspirant
Aspirant

Arlo.JPG
JamesC
Community Manager
Community Manager

What is your upload speed when you do the speed test? Slow upload speeds could cause the issue you are describing.

 

JamesC