Arlo|Smart Home Security|Wireless HD Security Cameras
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After updating my App my cameras get an error when charging

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  • ‎2019-11-02 05:19 PM
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Frustratedcus
Follower
Follower
‎2019-11-02 05:19 PM

After updating app, wireless cameras giving error message when I try to charge batteries. Reset base many times. Removed batteries and tried again. Using Arlo cable. No response from customer support live chat.

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pdbh
Aspirant
Aspirant
‎2019-11-02 08:53 PM
I am experiencing same issue. Charged a camera fully yesterday, no usage over last 24 hrs, but now camera notice says only 12% battery left.
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ShayneS
Arlo Moderator
Arlo Moderator
‎2019-11-04 04:41 PM

Hi @Frustratedcus

 

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

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