Arlo|Smart Home Security|Wireless HD Security Cameras

After firmware update, Arlo Pro cameras are stuck in portrait view, instead of landscape view

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gingersnap
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I have 1st generation Arlo Pro cameras. After an automatic firmware update this week, my camera view is now stuck in portrait view, instead of landscape view. For example, instead of seeing the entire width of my driveway, I can now only see half of the driveway. I checked device settings > video settings in the Arlo app, and my only option is to rotate the image 180 degrees, which doesn't help - I'm still only seeing half of my driveway. There are no other app options to adjust my video image. For years, the camera presented a wide view, and it's so bizarre that the latest firmware has now caused my  camera to only present a narrow view. Has anyone else experienced this problem? Aside from manually rotating each camera by 90 degrees (and giving the cameras an awkward appearance) -- is there a solution to this?

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jguerdat
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Guru

Have you checked the pinch zoom for the camera in the video settings?