Arlo|Smart Home Security|Wireless HD Security Cameras

My 4060 TAKES FOREVER TO LOAD. TO SEE THE LIVE FEED

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klgruell
Aspirant
Aspirant

My vmc4060 takes forever to load to see what is happen in video. It is like I am in dialog mode. My internet is average.

3 REPLIES 3
jguerdat
Guru Guru
Guru

How is the camera connected - to a hub or to your WiFi? Bring the camera closer to the device it's connected to for testing.

klgruell
Aspirant
Aspirant

WIFI ROUTER AND THE CAMERA IS OUT THE WINDOW 3' FROM WIRED CAT 5 ROUTER AND STILL LOADS REAAAAAAAAAAAAAAL SLOW

BrookeN
Arlo Moderator
Arlo Moderator

@klgruell please reach out to support. Within the app on your mobile device click on the silhouette on the top left ~ support center ~ the device that you are needing assistance with then choose the issue.