Arlo 5s cameras connecting

[mikecampbell]

Can not get my arlo 5 cameras to connect to my UNIFI wifi access points.  Have set wifi to 2.4ghz.  Spent total of 4 hrs on chat with support with no luck.

[JamesC]

mikecampbell,

What LED behavior are you seeing when you attempt to connect the cameras? How far along are you able to get in the app before onboarding fails?

JamesC

[mikecampbell]

After scanning the QR code the blue light flashes for about 5 seconds then stops.  Support had me factory reset the cameras but didn't help.

As a side note I needed a camera where I don't have wifi coverage, so i purchased a wifi hotspot from verizon and it set up that camera with no issues.

[JamesC]

mikecampbell,

Try checking your security type within your router. Change to WPA2, if it's not selected already.

Also try checking to see if there are any additional firewall settings enabled.

JamesC