camera won’t charge or pair

[gtowle]

I have a pro 4 camera, it worked for a month, then quit. Won’t pair, wont charge, completely dead.

what could it be? Bough it in January, it quit in march.

[StephenB]

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@gtowle wrote:

I have a pro 4 camera, it worked for a month, then quit. Won’t pair, wont charge, completely dead.

what could it be? 

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Either the battery or the camera failed. 

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@gtowle wrote:

Bought it in January, it quit in march.

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Do you have a subscription for other cameras?  The trial subscription would have run out in April.  It is much easier to contact support to get a warranty replacement if you have a subscription. 

[JamesC]

gtowle,

What behavior are you seeing when you attach the charging cable? Do you see any LEDs light up?

JamesC