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I recently purchased the Arlo Pro 4 Spotlight Camera - 3 Kit, White, SKU: VMC4350P-100NAS. Neither the Arlo Pro SmartHub nor the Arlo Base Station list the Arlo Pro 4 as compatible. Is this because the information/description for each product is not up to date on the Arlo website or because the Pro 4 cannot connect to a Base Station?
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@donofjld wrote:
I recently purchased the Arlo Pro 4 Spotlight Camera - 3 Kit, White, SKU: VMC4350P-100NAS. Neither the Arlo Pro SmartHub nor the Arlo Base Station list the Arlo Pro 4 as compatible.
Where are you looking? Compatibility info can be found here: https://kb.arlo.com/000062284/Arlo-SmartHub-and-Base-Station-Compatibility
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Apparently the Arlo descriptions are not up to date because the Pro 4 works fine with most bases or SmartHubs.
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@donofjld wrote:
I recently purchased the Arlo Pro 4 Spotlight Camera - 3 Kit, White, SKU: VMC4350P-100NAS. Neither the Arlo Pro SmartHub nor the Arlo Base Station list the Arlo Pro 4 as compatible.
Where are you looking? Compatibility info can be found here: https://kb.arlo.com/000062284/Arlo-SmartHub-and-Base-Station-Compatibility
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Didn't know to use: "kb/" in the URL address. Very helpful. thank you!
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They finally updated the article in early Dec as it was not listed before that.
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