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Which Hub for Pro 4

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donofjld
Aspirant
Aspirant

I recently purchased the Arlo Pro 4 Spotlight Camera - 3 Kit, White, SKU: VMC4350P-100NAS.  Neither the Arlo Pro SmartHub nor the Arlo Base Station list the Arlo Pro 4 as compatible.  Is this because the information/description for each product is not up to date on the Arlo website or because the Pro 4 cannot connect to a Base Station?  

 

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StephenB
Guru Guru
Guru

@donofjld wrote:

I recently purchased the Arlo Pro 4 Spotlight Camera - 3 Kit, White, SKU: VMC4350P-100NAS.  Neither the Arlo Pro SmartHub nor the Arlo Base Station list the Arlo Pro 4 as compatible. 


Where are you looking?  Compatibility info can be found here: https://kb.arlo.com/000062284/Arlo-SmartHub-and-Base-Station-Compatibility

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jguerdat
Guru Guru
Guru

Apparently the Arlo descriptions are not up to date because the Pro 4 works fine with most bases or SmartHubs.

StephenB
Guru Guru
Guru

@donofjld wrote:

I recently purchased the Arlo Pro 4 Spotlight Camera - 3 Kit, White, SKU: VMC4350P-100NAS.  Neither the Arlo Pro SmartHub nor the Arlo Base Station list the Arlo Pro 4 as compatible. 


Where are you looking?  Compatibility info can be found here: https://kb.arlo.com/000062284/Arlo-SmartHub-and-Base-Station-Compatibility

donofjld
Aspirant
Aspirant

Didn't know to use: "kb/" in the URL address. Very helpful. thank you!

dcfox1
Master
Master

They finally updated the article in early Dec as it was not listed before that. 

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