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I have noticed that I haven't been receiving any notifications of motions for a few days. I can connect to the cameras and restarted the system but still makes no difference. Need any advice to help figure out the issue. Thanks
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@bd7820 wrote:
I have noticed that I haven't been receiving any notifications of motions for a few days. I can connect to the cameras and restarted the system but still makes no difference. Need any advice to help figure out the issue.
Do you have a subscription? Or are you using local storage?
Is the system recording, but you are not receiving the notifications? Or has it stopped recording as well?
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The system is not recording, I am using local storage and I do not have a subscription
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@bd7820 wrote:
The system is not recording, I am using local storage and I do not have a subscription
Did your app change to showing "Feed" and "Dashboard" when the storage stopped working?
Have you ejected the storage from the base, and connected it to a PC? Then check for recordings on the PC, and also make sure you can write to the USB drive.
One thing you might need to do is to
- remove the base and cameras from the account
- reset the base and cameras (paper-clip for the base, holding down the button on the cameras until they flash amber)
- add everything back to the account
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I ejected the USB device and checked on the computer and there were no files. So I replace with a new on and problem solved. Thanks for the informatin and help.
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