Secure trial

[bbolluyt]

I have 3 Arlo Pro 4 cameras.  All 3 cameras were setup on the same day.  My free trial is set to end on 9/23/2023.  Only 1 of my cameras are recording.  The other 2 cameras say they have been disconnected from electricity.  These other 2 cameras have solar panels and are 100% charged up.  What should I do in order 2 get these 2 cameras recording again like my 1 camera that's operating the way it's suppose to?

[StephenB]

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@bbolluyt wrote:

 The other 2 cameras say they have been disconnected from electricity.  

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Can you livestream them?

Are you using activity zones with these cameras?

If you swap one of these cameras with the working one, does the problem stay with the camera?  Or does it stay with the location?

[bbolluyt]

Stephen,

Yes, I can livestream the 2 cameras.  Yes, activity zones are being used on both of these cameras.  The problem stays with the camera when relocated.  I will change the activity zone on 1 of these cameras to see if that does anything. 

Thank you.