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Pro4 camera. Added app after months of non use. Alarm activity video will not display. Battery at 97% but Connect to AC power alert present.
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Arlo Mobile App
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What is the subscription status?
@Ron68 wrote:
Battery at 97% but Connect to AC power alert present.
Do you have activity zones configured? Those require connection to AC power if you don't have a subscription.
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I made the mistake of removing or of my 2 cameras, in Settings. I was able to get it back in the app so I can see video but it remains unsubscribed so it's recorded video erases automatically, if I hit the Library icon.
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Ron68,
If you removed the camera, you will need to add it back to your subscription after re-onboarding.
Within your Arlo account, navigate to Settings > Subscription > Manage Cameras and drag the camera into an active subscription slot
JamesC
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