Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Pro 4 not sitting still on mount

Reply
Discussion stats
  • 1 Reply
  • ‎2023-01-05 02:56 PM
  • 451 Views
  • 0 Likes
  • 2 In Conversation
2623
Follower
Follower
‎2023-01-05 02:56 PM

Base that supports camera on pro xl not holding position.

Base seems to be not strong enough for the larger battery.

Labels:
0 Likes
Reply
Message 1 of 2
451
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2023-01-06 05:08 PM

Did you happen to onboard this device to your account yet? I do not see the XL cam in your account. 

0 Likes
Reply
Message 2 of 2
432
Discussion stats
  • 1 Reply
  • ‎2023-01-05 02:56 PM
  • 452 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.