Pro 4 Cameras connected to VBM 4540 hub - no videos in library

[golfbeckman]

I had an Arlo doorbell.  I was told by Arlo support that if I had a hub, I would not need a subscription.  I purchased three pro 4 cameras and a hub.   I get notifications but no video to the library.   I do not want a cloud subscription.  Is it possible to access videos without a subscription?

[StephenB]

Did you

• connect the Pro 4 cameras and doorbell to the hub (instead of your home wifi)?
• add USB storage to the hub (at least 16 GB)?
• enable "direct access to local storage" in the app?

More info on direct access can be found here: https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it

[golfbeckman]

Cameras are connected to hub, with USB and direct access to local settings is on.

[jguerdat · Accepted solution]

Use the app (web client won't work) and go to the library. Near the top is a pulldown menu - choose your hub instead of Cloud.