Polygonal Activity Zones

[Nighthawk182]

Does the Arlo Pro 4 not have polygonal activity zones? The videos associated with it show them. Am I doing something wrong?

[JamesC]

Nighthawk182,

The development team is currently investigating reports of this issue. I will provide an update once we have more information to share.

JamesC

[njs1403]

I’m in the same boat.  Just picked up an Arlo Pro 4 and was sorely disappointed that it only had the 4 anchor points.  It’s literally the only reason i bought this model; the flexibility of more anchor points.  It sounds like it’s available on the Pro 3s which doesn’t make much sense but hopefully just means they’re working on this one next.  Looking forward to the update.

[kinneyr2]

I was surprised to discover that the activity zones do not have more than 4 corners.  The video shows the ability to draw a polygon which means you can shape the zone around  unwanted areas.  Can you update the camera firmware to support the 8 corner zone like the Arlo Pro 3?

[JamesC · Accepted solution]

This issue should now be resolved. Please make sure you have downloaded the latest version of the Arlo mobile app from the app store and test again.

JamesC

[Nighthawk182]

thanks for the update. i can do the zones now, but i'm still getting motion notifications outside of the created zones