PRO 4 Camera WONT stay Online..l

[Clemdog]

I’ve had this camera for a bit less than a year. It’s been hooked to a solar charger and been fine. 
A few days ago it started to give the “Your Arlo Devices Appears Online.”

Ive reset it a couple of times and it starts back up and appears fine for a few minutes then goes offline again. 
Signal strength says strong so pretty sure that’s not the issue…

Any thoughts?

Thanks

[StephenB · Accepted solution]

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@Clemdog wrote:

I’ve had this camera for a bit less than a year. It’s been hooked to a solar charger and been fine. 
A few days ago it started to give the “Your Arlo Devices Appears Online.”

Ive reset it a couple of times and it starts back up and appears fine for a few minutes then goes offline again. 
Signal strength says strong so pretty sure that’s not the issue…

Any thoughts?

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The warranty is 1 year in most places, so contact support before it runs out.

In the meantime:

• Have you tried it in a different location, to see if it stays on line longer?
• Have you tried swapping the battery with one in another camera?