No option for friends to accept invitation for share

[reking]

I just purchased 6 new Pro 4’s and am trying to share them with family. People are receiving the email but there is no option to accept the share in the email. It just takes them to a link to create an account. Once the account is created the cameras do not appear, nor does a accept invitation option show up. Any help would be appreciated.

[StephenB]

Try accepting the invite on a PC instead of the phone/tablet.

[dcfox1]

Are you and they following these steps. Also you must select the camera they view in the grant access settings. 

How do I add friends to my Arlo account?

[JChia]

Joining thread.

I followed your instructions above, which match the info in the box.  The problem I have is that the person I granted access to, accepted access, can do everything I can on my phone but theirs does not show the video.

Also, on my account it says they're still pending.  Everyone attached to wifi

[StephenB]

Try accepting the invite on a PC instead of the phone/tablet.

[JChia]

Thank you!  That worked