Cant get my SSD external drive

[Phil761]

I am trying to connect my SSD external drive to my base station but it wouldn't recognize the SSD drive , I formatted it to FAT 32 and still the SSD drive wouldn't show in the app at my devices .

any one has a clue how I can solve this ?  I have a Arlo pro 4 system .thank u phil.K

[StephenB]

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@Phil761 wrote:

I am trying to connect my SSD external drive to my base station but it wouldn't recognize the SSD drive , I formatted it to FAT 32 and still the SSD drive wouldn't show in the app at my devices .

any one has a clue how I can solve this ? 

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Try connecting the drive to a Windows PC, and running the Windows Disk Manager.  If the drive has multiple partitions (Windows will call them "volumes"), then delete them and create a single new partition.  Then reformat.

[jguerdat]

I suppose it could be that the SSD is using power in excess of what the USB port can deliver. That's one reason I suggest using a thumb drive instead - much smaller, cheaper and easier to physically manage.

[StephenB]

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@jguerdat wrote:

I suppose it could be that the SSD is using power in excess of what the USB port can deliver. That's one reason I suggest using a thumb drive instead - much smaller, cheaper and easier to physically manage.

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That is a possibility since the base station port is USB 2 (the USB 2 power spec is 5 v @ 500 mw).  If the drive can be externally powered, then try that.

Unfortunately it's rather difficult to track down power requirements for external drives.

[Phil761]

Hi 

so my hub recognize the SSD externale drive and say status is good and all that but it still wouldnt record to the local storage, the SSD is formated to fat 32 , is there something i am missing that i didnt do 

thanks 

[StephenB]

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@Phil761 wrote:

Hi 

so my hub recognize the SSD externale drive and say status is good and all that but it still wouldnt record to the local storage, the SSD is formated to fat 32 , is there something i am missing that i didnt do 

thanks 

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How large is the drive? 

The hub power is limited to USB 2.0 specs, so if you have an external power adapter for the drive, you might try using that.