battery got down to 6% - now it will not accept a charge?

[BigWalt]

My battery got down to 6% during this hurricane. Now it will not accept a charge. Any ideas?

[StephenB]

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@BigWalt wrote:

My battery got down to 6% during this hurricane. Now it will not accept a charge. Any ideas?

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Did water get into the camera housing?  If that is possible, you should open the housing and make sure it is completely dry.

Also, check the battery status with the app - the web browser unfortunately doesn't report that status reliably at the moment.

Although this is written for the pro and pro 2 models, it is worth a try for the pro 4.

• https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

If you have another camera with the same battery (pro 3, pro 4, ultra), you could also try swapping the battery with another camera, which would let you see if the issue is with the camera circuitry or with the battery itself.