Arlo|Smart Home Security|Wireless HD Security Cameras

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Tirizarry430
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I cannot access anything on my system due to message that says "unused second factor aiths limit reached".   How do I get passed this?

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StephenB
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@Tirizarry430 wrote:

When i try to log in via computer, it says it sending a verification to my phone. But i guess since i reached the auth limit, it's not sending a text with a code. So I cannot access via web.


Have you tried using "Try Another Verification Method" in the browser, and then select email?

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StephenB
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Guru

@Tirizarry430 wrote:

I cannot access anything on my system due to message that says "unused second factor aiths limit reached".   How do I get passed this?


Are you using a PC (browsing to my.arlo.com)?

 

If so, try choosing "don't trust", and see if that gets you past it for now.

Tirizarry430
Aspirant
Aspirant

When i try to log in via computer, it says it sending a verification to my phone. But i guess since i reached the auth limit, it's not sending a text with a code. So I cannot access via web.

StephenB
Guru Guru
Guru

@Tirizarry430 wrote:

When i try to log in via computer, it says it sending a verification to my phone. But i guess since i reached the auth limit, it's not sending a text with a code. So I cannot access via web.


Have you tried using "Try Another Verification Method" in the browser, and then select email?

Tirizarry430
Aspirant
Aspirant

This worked!  And I was able to get in (at least from my computer).  Hoping I can figure it out from here!  Thanks so much!

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