This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I subscribed to the plan that you can have multiple cameras hooked up. How do I get my other cameras added onto that plan without paying a whole another fee?
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Is the plan the current one you just subscribed to or is it one you've had for a while?
If the former, all cameras not on a trial sub should be automatically added to the sub since it's for an unlimited number of cameras.
If the latter, you need to go to Settings, Subscription, Manage Cameras to move the desired cameras to be activated.
The other possibility is that you are using the new user interface (UI) that shows Feed to view recordings and have cameras in 2 locations. In this case you will need a subscription for each location. The old UI, which will eventually go away, allows multiple locations to be in one sub.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I got the plan about a month ago. My cameras ran out of the trial period. I have my one on the plan but I can't get my other one on the plan. Yes I have the Feed option but I can't see anything on the camera that is not on the sub. I don't want to pay for a second sub when the one I do pay for is for MULTIPLE cameras!! I have even deleted the camera and tried to start it back up like a new camera but it won't let me add to the sub location... there is no where to 'ADD' camera in the device tab.
Any help would be appreciated!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Is the second camera in a different location? With the new UI each location requires its own subscription.
-
Arlo Mobile App
390 -
Arlo Pro 3
1 -
Arlo Pro 4
2 -
Arlo Secure
3 -
Arlo Smart
198 -
Arlo Wire-Free
1 -
Before You Buy
311 -
Dépannage
1 -
Features
385 -
Installation
398 -
labels
1 -
Samsung SmartThings
1 -
Troubleshooting
1,535