Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera battery won't stay charged

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mismith
Aspirant
Aspirant

Hello,

I continue to charge my Arlo battery but when I plug it in, the light turn blue then orange.

Can you help

4 REPLIES 4
Streak2
Master Master
Master

Are you using the supplied USB charger and cable?

Remove and refit the battery and try again.

mismith
Aspirant
Aspirant

Yes, I’m using the charger station that came with the camera. I take the battery out every time I charge it. 

The camera went offline again last night. But was back online this morning when I awoke 

hoer-hlaew
Tutor
Tutor

It might be related to this issue:

https://community.arlo.com/t5/Arlo-Pro-4/Arlo-pro-4-offline/m-p/1921104#M9773

 

Just mentioning based on camera going offline at night, and being available during the day, and eating through the battery. What firmware are you running?

StephenB
Guru Guru
Guru

@mismith wrote:

Yes, I’m using the charger station that came with the camera. I take the battery out every time I charge it. 


Was it flashing blue and amber?  Or just solid amber?

 

Flashing blue and amber means it is applying a firmware update.

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