Arlo|Smart Home Security|Wireless HD Security Cameras

Battery not fully charging

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Johnnny
Aspirant
Aspirant

Hi, 

 

Recently bought 2 arlo pro 4 cameras, however when i place them on charge they only charge up to 35%, which means I have to charge again in another 4 days. Is there any fix for this issue? Extremely frustrating...

 

 

Thanks. 

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StephenB
Guru Guru
Guru

@Johnnny wrote:

 

Recently bought 2 arlo pro 4 cameras, however when i place them on charge they only charge up to 35%, 

 


Are you using an Arlo charger?  If not, what are the charger specs?

 

My own Pro 4 charges to 100%.

Johnnny
Aspirant
Aspirant

Hi Stephen,

 

Yes, using the magnetic charging cable supplied in the box. Both cameras only going up to 35%.

StephenB
Guru Guru
Guru

@Johnnny wrote:

 

Yes, using the magnetic charging cable supplied in the box. Both cameras only going up to 35%.


But what about the charger?

 

5 volts, 2.1 Amp???  Or something else???

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