Battery not fully charging

[Johnnny]

Hi, 

Recently bought 2 arlo pro 4 cameras, however when i place them on charge they only charge up to 35%, which means I have to charge again in another 4 days. Is there any fix for this issue? Extremely frustrating...

Thanks. 

[StephenB]

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@Johnnny wrote:

Recently bought 2 arlo pro 4 cameras, however when i place them on charge they only charge up to 35%, 

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Are you using an Arlo charger?  If not, what are the charger specs?

My own Pro 4 charges to 100%.

[Johnnny]

Hi Stephen,

Yes, using the magnetic charging cable supplied in the box. Both cameras only going up to 35%.

[StephenB]

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@Johnnny wrote:

Yes, using the magnetic charging cable supplied in the box. Both cameras only going up to 35%.

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But what about the charger?

5 volts, 2.1 Amp???  Or something else???