Arlo Wireless Pro 4 - Firmware Update, unable to resync

[NatashaTK]

My Arlo was working fine until 2 days ago.  I went into the ap, it said firmware required. I attempted multiple times no success.  I reset the camera, now it won't connect back to the ap.  The camera itself is on my wifi network:

VMC2030-A70F4 DHCP-39 dBm Wi-Fi 2.4G

I go through the blue blink, recognizes the code on the screen, then blinks orange.  I tried on my phone, on the computer etc.  Nothing is working.

I pay for the service, and it's not serving me any purpose now.

[StephenB]

Maybe try arlo support (using the options in the app).  Don't google a phone number, that's a good way to connect to a spam support site.

[NatashaTK]

arlo support in the app directed me to a conference line phone number...  not a support phone number.

[jguerdat]

How do you know what the supplied phone number is for? I just see a (supposedly) toll-free number.