Arlo Pro 4 setup in a building that gives wifi but has no 2.4 network

[DoublePromo]

I just purchased a dual camera Arlo Pro 4.  I live in a building that provides high speed internet/wifi but I do not see that they have a 2.4 GHz at all, only 5 GHz.  Is it useless for me to have these cameras as in no shot of getting them connected to the wifi the building has?  Even their gest wifi is 5 GHz.  The cameras are of the highest rated for home which is why I got them.  

[StephenB]

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@DoublePromo wrote:

I just purchased a dual camera Arlo Pro 4.  I live in a building that provides high speed internet/wifi but I do not see that they have a 2.4 GHz at all, only 5 GHz.  Is it useless for me to have these cameras as in no shot of getting them connected to the wifi the building has?  

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It is a bit odd that they don't provide any 2.4 ghz. Have you contacted them and asked?

You could potentially buy a WiFi extender that connects to the 5 gHz wifi, and creates a 2.4 ghz network.  Then connect the cameras to the extender's network.  Something like this would work:  https://www.netgear.com/home/wifi/range-extenders/ex3700/

[DoublePromo]

Thank you for your response. When I posted this, I didn’t have the presence of mind to contact the Internet service providers to see if they also have also have a 2.4 network. I did contact them, I’m just waiting to hear from them now. And good idea on the Wi-Fi extender!

[StephenB]

@DoublePromo: 

One thing to add - some commercial wifi networks use RADIUS authentication - requiring a user login/password in addition to the wifi password.  The Pro 4 camera can't handle that - there's just no way to tell it to use those extra credentials.