Arlo|Smart Home Security|Wireless HD Security Cameras

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Ray_xyz
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The battery in my Arlo Pro 4 fails after a few months on the charger. This has happened twice. Is there a way to operate the camera all the time on the charger, with or without the battery installed  And without any battery failures.

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jguerdat
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Have you tried using a different charger? That could be an issue. However, you have a warranty to resolve issues like this so use Settings, Support to select your camera model. Scroll down to Contacts and talk to official support.

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jguerdat
Guru Guru
Guru

Have you tried using a different charger? That could be an issue. However, you have a warranty to resolve issues like this so use Settings, Support to select your camera model. Scroll down to Contacts and talk to official support.

Ray_xyz
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Aspirant

Thank you for the suggestion.  I found my other charger and the camera charged up to 99%.  It's been working all day.  Hopefully, this means the battery is okay.  Now to find another charging block to run the camera long-term.

 

The camera seems to be beyond the warranty period.

 

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