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arlo pro 3 floodlight

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Mopareg
Aspirant
Aspirant

battery will not charge, why?

1 ACCEPTED SOLUTION

Accepted Solutions
StephenB
Guru Guru
Guru

@Mopareg wrote:

Swapping, problem did move I am going to return camera to best buy


If the problem moved, then the problem would be the battery.

View solution in original post

11 REPLIES 11
Dannybear
Master
Master

Are you using the arlo supplied charger cable, and recommend adapter or using a charging station?

StephenB
Guru Guru
Guru

@Mopareg wrote:

battery will not charge, why?


Also, are you using the outdoor charger with the magnetic cable?

Or are you using the microUSB port inside the camera housing?

Mopareg
Aspirant
Aspirant

I am using the supplied micro USB adapter and cable

StephenB
Guru Guru
Guru

@Mopareg wrote:

I am using the supplied micro USB adapter and cable


Do you have a different cable or charger you can try (5 v, 2 a)?

Mopareg
Aspirant
Aspirant

Tried a 2nd charger from another pro3, still no go

StephenB
Guru Guru
Guru

@Mopareg wrote:

Tried a 2nd charger from another pro3, still no go


The indoor charging cable for the Pro 3/Ultra won't charge the floodlight - you either need to use the outdoor charger, or the internal microusb port. 

 

If you used the microusb port, then maybe try a different cable.

Mopareg
Aspirant
Aspirant

Charged my other pro3 flood ok, I am using adapter & cable that came with the pro 3 flood camera

StephenB
Guru Guru
Guru

@Mopareg wrote:

Charged my other pro3 flood ok, I am using adapter & cable that came with the pro 3 flood camera


Try swapping the batteries and see if the problem moves.

Mopareg
Aspirant
Aspirant

Swapping, problem did move I am going to return camera to best buy

StephenB
Guru Guru
Guru

@Mopareg wrote:

Swapping, problem did move I am going to return camera to best buy


If the problem moved, then the problem would be the battery.

Mopareg
Aspirant
Aspirant

Problem is battery, but since I recently purchased camera and best buy will not trade me agood battery I must return entire pkg

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