arlo pro 3 floodlight

[Mopareg]

battery will not charge, why?

[Dannybear]

Are you using the arlo supplied charger cable, and recommend adapter or using a charging station?

[StephenB]

---

@Mopareg wrote:

battery will not charge, why?

---

Also, are you using the outdoor charger with the magnetic cable?

Or are you using the microUSB port inside the camera housing?

[Mopareg]

I am using the supplied micro USB adapter and cable

[StephenB]

---

@Mopareg wrote:

I am using the supplied micro USB adapter and cable

---

Do you have a different cable or charger you can try (5 v, 2 a)?

[Mopareg]

Tried a 2nd charger from another pro3, still no go

[StephenB]

---

@Mopareg wrote:

Tried a 2nd charger from another pro3, still no go

---

The indoor charging cable for the Pro 3/Ultra won't charge the floodlight - you either need to use the outdoor charger, or the internal microusb port. 

If you used the microusb port, then maybe try a different cable.

[Mopareg]

Charged my other pro3 flood ok, I am using adapter & cable that came with the pro 3 flood camera

[StephenB]

---

@Mopareg wrote:

Charged my other pro3 flood ok, I am using adapter & cable that came with the pro 3 flood camera

---

Try swapping the batteries and see if the problem moves.

[Mopareg]

Swapping, problem did move I am going to return camera to best buy

[StephenB · Accepted solution]

---

@Mopareg wrote:

Swapping, problem did move I am going to return camera to best buy

---

If the problem moved, then the problem would be the battery.

[Mopareg]

Problem is battery, but since I recently purchased camera and best buy will not trade me agood battery I must return entire pkg