Arlo|Smart Home Security|Wireless HD Security Cameras

Wife is the main user and she sent an invitation to me

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ilkka
Follower
Follower

We got today two cameras. My wife is the main used and she sent an invitation to me. I got the invitation, but am unable to activate the cameras. The co which installed the devices says that the problem is in the app and recommended to send a message to arlo. Could not find a ”contact us” -section in the web-site. How to send them an e-mail so that it reaches a relevant person?

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JamesC
Community Manager
Community Manager

ilkka,

 

For instructions on how to share cameras with other accounts, take a look here: How do I add friends to my Arlo account?

 

JamesC

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jguerdat
Guru Guru
Guru

You don't activate the cameras. When the emailed directions are properly followed, the cameras should just show up. You can't set anything up since they're already set up.

 

If you want, use the Contact Support link at the bottom here.

JamesC
Community Manager
Community Manager

ilkka,

 

For instructions on how to share cameras with other accounts, take a look here: How do I add friends to my Arlo account?

 

JamesC

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