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I am receiving quite a few video notifications with a duration of zero seconds. What is causing this and how do I stop it from happening?
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Videos that are shorter than expected can be caused by signal strength/quality issues. Check the WiFi icons for each camera - what do they show? Any new or changed wireless devices near either cameras or you hub?
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All icons show a full strength signal. There have been no changes of any wireless devices in my house. I was wondering if this could be attributed to differences in shape of the activity and video zones?
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Zones shouldn't cause this.
You can try rebooting your hub as well as reinserting the camera batteries to reset to a known state. If still an issue, remove one camera from your account and then add it back in to see if that helps.
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I have the same issue, used to happen very occasionally, yesterday saw four in the morning, all good later in the day?
Did you get this sorted...
Thanks...
Robert.
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