Token reset for Homekit

[skaningen]

Hi!

I have changed my router and now my cameras doent work in HomeKit. I think I need a token reset. Can you help me?

I have e-mailed the support twice but no response

1.20.6.0_1323_24cf271

VMB4540r3

A733267FD0303

[JamesC]

skaningen,

Please make sure your base station is online. Once you've confirmed it's online, please let me know and I will send a token reset.

JamesC

[skaningen]

Its online

[skaningen]

How is this going?

[JamesC]

skaningen,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[johh2]

Hi, 

Can you please do a token reset for me as well? I´m not able to add one of my basestations to homekit. 

[JamesC]

johh2,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC