Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2025-02-06 05:29 PM
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mrkiner
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‎2025-02-06 05:29 PM

I check firmware - Latest installed. hub connects to cameras and internet. I can't get the app to stay on Smarthub storage, it keeps switching back to cloud storage. The system was working great (3 years) till Arlo installed a trial cloud storage service and when it was over my cameras notified me of motion but will not record. I have reached out to Arlo support but no one has gotten back to me...V very frustrating!

 

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ShayneS
Arlo Moderator
Arlo Moderator
‎2025-02-07 05:06 PM

Hi @mrkiner 

 

Have you tried setting up you local storage feature with these steps here: https://kb.arlo.com/000062818

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