Problems with pro 3 cameras and hub

[DaytonJones]

I've just setup the hub and 3 pro3 cameras.  The problems I'm having are:

* I don't get notifications, push or email, when recordings happen (both are set in the mode for the cameras)

* If I don't use USB/local storage, videos aren't' saved

Another issue is that I've shared the devices with my wife, so she can access them - but she can't see any videos

We have an older system (arlo pro) that is setup in the same way, but the main difference I see is that under the "Grant Permissions" (with the pro 3) area when I share the devices with my wife, only the cameras show up  and not the hub - but with the older pro system, the cameras and the hub are shared.

[StephenB]

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@DaytonJones wrote:

* I don't get notifications, push or email, when recordings happen (both are set in the mode for the cameras)

* If I don't use USB/local storage, videos aren't' saved

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Are these videos only saved locally?  Or in the cloud as well?

If only locally, have you checked the subscription status?