arlo pro 3 no activity

[Nanlee]

My Arlo pro 3 has stopped allowing me to set activity settings it says the AC power is disconnected. It never was connected to any AC power just its battery. That is exactly why I bought this camera so I did not have to hard wire it.   Any ideas why it stopped 

[dcfox1 · Accepted solution]

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@Nanlee wrote:

My Arlo pro 3 has stopped allowing me to set activity settings it says the AC power is disconnected. It never was connected to any AC power just its battery. That is exactly why I bought this camera so I did not have to hard wire it.   Any ideas why it stopped 

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Do you have a current Subscription if your 3 month Trial expired as you need one unless connected to AC. 

[Nanlee]

No I do not have a subscription nor do I want one, I would not have purchased this if I had known that. Do I need a special cord to plug this in to power or may I use the one that comes with the camera to charge it? Really very disappointed with this camera.

[dcfox1]

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@Nanlee wrote:

No I do not have a subscription nor do I want one, I would not have purchased this if I had known that. Do I need a special cord to plug this in to power or may I use the one that comes with the camera to charge it? Really very disappointed with this camera.

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Arlo has outdoor AC cables. For inside the charger should work but is short. With a sub the server process's if it is in or out of the zone. W/O a sub the camera does it but needs AC so battery won't drain fast. 

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