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Problem with Pro3 Spotlight not recording to local storage in Arlo base station, just after 3 month

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Kenda
Tutor
Tutor
Camera will not record to local storage in base station after 3 months free trial period has lapsed.
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StephenB
Guru Guru
Guru

@Kenda wrote:
Camera will not record to local storage in base station after 3 months free trial period has lapsed.

That is odd.  Did you try testing this with a manual recording?

Kenda
Tutor
Tutor

I do not have the video or still photo record icons on the screen when turned on live, so I cannot record manually.

Kenda
Tutor
Tutor

This is the Support case #42395865 I have received , but no one has replied with a solution.

this has now happened to 2 cameras after free trial period has lapsed .

JamesC
Community Manager
Community Manager

Kenda,

 

What kind of base station/SmartHub do you have the cameras connected to? By default, local storage is not enabled. Did you set this up with these instructions: What is Direct Storage Access and how do I use it?

 

JamesC

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