Arlo Pro 3 Camera records for only 1 second

[hleong]

I have 3 Arlo Pro 3 cameras.  One camera records for only 1 second.  Also, the image from the camera from the last recording on the app is pixelated.  There are no issues with the other two cameras.

[StephenB]

---

@hleong wrote:

I have 3 Arlo Pro 3 cameras.  One camera records for only 1 second.  Also, the image from the camera from the last recording on the app is pixelated.  There are no issues with the other two cameras.

---

Try swapping the camera with another one - then see if the problem moves with the camera, or stays with the location.

[hleong]

Tried moving the camera to different locations but still have the same problem.  Problem is a recent issue . . . never had problems previously with recording with the camera.

[StephenB · Accepted solution]

Maybe try removing the camera from the account.  Then reset the camera, and add it back.  https://kb.arlo.com/000062438/How-do-I-factory-reset-my-Arlo-wire-free-camera

[hleong]

That seems to have worked.  Thanks.