Pro 3 and Magnetic Mount. Fell now dead

[ColinD]

I came home today to find me Pro3 had fallen from its magnetic mount.

No obvious outside cause (low wind etc). The camera is now unresponsive and won’t connect. Is there a means to diagnose?

Really disappointed that such an expensive unit might now be useless. 
Thanks in advance for any help given

C.

[StephenB]

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@ColinD wrote:

I came home today to find me Pro3 had fallen from its magnetic mount.

The camera is now unresponsive and won’t connect. Is there a means to diagnose?

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Did you try removing and reinserting the battery?  Look for a blinking led when you reinsert it.

There is also a hard-reset that you could try: https://kb.arlo.com/000062438/How-do-I-factory-reset-my-Arlo-wire-free-camera