Arlo|Smart Home Security|Wireless HD Security Cameras

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Ellenkolb
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Aspirant

Why is my video recording delayed by more than 10 minutes? 

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JamesC
Community Manager
Community Manager

Are you referring to the time it takes for the video to arrive in library/feeds? Are you able to provide more details about the delay you're experiencing?

 

JamesC

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JamesC
Community Manager
Community Manager

Are you referring to the time it takes for the video to arrive in library/feeds? Are you able to provide more details about the delay you're experiencing?

 

JamesC

Ellenkolb
Aspirant
Aspirant

Yes, I have to look manually sometimes and when it does work there is a lap of 5-10 minutes in recording of videos. 

JamesC
Community Manager
Community Manager

The video will not arrive in the library/feed until the camera finishes recording. How long do you have your videos set to record on a trigger? The longer the recording time, the longer it will take to finish.

 

JamesC

Ellenkolb
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Aspirant

Thank you I will check I believe 3 minute 

Ellenkolb
Aspirant
Aspirant

I wanted to thank you for replying to me. I have another question. I purchased a compatible charger for my cameras. For Arlo pro 3. It still says needs it??? What could I be doing wrong? Thank you for your help. 

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  • 5 Replies
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