Password not working on phone. Works on laptop

[Dissatisfied_Z]

Yes I have searched the communities. Nothing I found works.

I can log in on my laptop. I cannot log in on my phone.

I have change the password twice.

I have entered it manually on the phone.

I have used Lastpass to enter it.

When I press log in it loops back like it never registered that I entered anything.

[BrookeN]

Can you try uninstalling the app and reinstalling it and then try logging in. 

[Dissatisfied_Z]

I have done that. Cleared cache. Forced stop. My apologies for not mentioning it. I was mad when I posted.

[Dissatisfied_Z]

I forgot to thank you.

[BrookeN]

Is it perhaps the 2FA that is not working?

[Dissatisfied_Z]

I changed the setting for verification to send SMS messages to my phone. I get a code, but when I put in on the phone I get an error, "An error has occurred. Please try again."

Apparently the site is refusing to accept the code it sent to me. I've tried multiple times.

Any more ideas?

[BrookeN · Accepted solution]

Try turning the Wi-Fi off and then try again. 

[Dissatisfied_Z]

That worked. Thank you. I would not have never figured that out.

[BrookeN]

I am glad that worked for you. Have a great day.