Arlo|Smart Home Security|Wireless HD Security Cameras
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Not reliably detecting motion

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KAWel
Initiate
Initiate

I often arm and disarm my system and I have been having trouble recently with my cameras not detecting motion. It’s gotten to the point where I have to walk out my front door before I go to bed to be sure that it’s working. I did that last night, and it detected and recorded motion, but when I walked out the front door this morning, it failed to detect motion again. Sometimes I have to disarm it, then arm it again for it to work, but that is not a viable solution. Sadly, this product in becoming more and more unreliable.

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jguerdat
Guru Guru
Guru

Have removed and resynced the camera? Have you increased the motion sensitivity in your modes and rules? A screenshot of the camera view may also be useful.

KAWel
Initiate
Initiate

I did, and it recorded last night and also this morning when I left the house, but it failed to detect motion and record when I cam back in to the house an hour later.

 

I have checked the sensitivity and it’s on high.

 

Frustrating....

JamesC
Community Manager
Community Manager

KAWel,

 

The position of the camera could be causing an issue. Take a look here for tips on positioning your camera for best performance: How do I position my Arlo wire-free camera?

 

JamesC

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