Arlo|Smart Home Security|Wireless HD Security Cameras
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Not able to get grant access page to give another person access to cameras

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David571
Aspirant
Aspirant

Having trouble with My arlo account, can get into the devices ok but not able to get the grant access page to give another person access to the cameras. tried the different logins but none of them seem to work

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Dannybear
Master
Master
On the iOS arlo app you access the grant access from the settings page. Then you add a friend and you you can enable full access rights before sending an invite.
David571
Aspirant
Aspirant

Thanks for that, I don't see that under my login, I have tried going under the login settings originally used but don't see the grant access here either. 

StephenB
Guru Guru
Guru

@David571 wrote:

Thanks for that, I don't see that under my login, I have tried going under the login settings originally used but don't see the grant access here either. 


Log into my.arlo.com using the primary account credentials.

 

Then click on the settings wheel. Grant access is in the left pane,  immediately below Profile:

grant access.png

 

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