6 REPLIES 6
Check your subscription setting to make sure they were not knocked off the sub. You described exactly what would happen without a subscription. Are you on a 3 month trial still or did you subscribe when that expired?
Model: VMB4540 | Arlo Pro 3 SmartHub
Thanks for the reply. The thing is that I started subscribing after my 3 month trial, and ever since I every month get an email from Arlo saying there is something wrong with my payment details, so I log in once a month to type in my card details again, very annoying. There is nothing wrong with my card details. Anyhow the last month (may) I got this email I ignored it, and then it cancelled my subscription. I immediately re-activated it with the same card details as usual, and it looks good both in the app and on the web, subscription is active and all three cameras connected, but still no recordings or specific notifications.