Re: Motion detection stops working when plugged in for a long period
My only AC powered camera, after a week or two, will stop detecting motion (and recording) until I click in to live view, which seems to re-activate it.
Reading on this forum, it seems as though others are having the same issue when connected to power and (possibly) the solar panel.
Clearly the units are going into some kind of “charging” mode and turning off motion detection.
Is there any hope of a firmware update to correct the issue? I was an avid Pro 2 user and have upgraded to the Pro 3 hardware. All of my battery only cameras work fine, but the one that is plugged in (with official Arlo outdoor cable) is still having this issue after swapping. I don’t need to do any more tests or resets. It’s clearly an issue when the camera is plugged in and others are seeing it as well.
Can we get some kind of word about a fix or acknowledgment of the issue?
Obviously if you are already using genuine power source this wont help
The next time you experience this issue, please record the date/time you noticed it along with a screenshot of your library showing the time stamp of the last successful recording. I will escalate this info to the dev team for analysis.