Missing mount

[Lmarchant]

Mount missing from sealed box ordered from Costco. Is there a way to get another sent without having to pack back up, return and restart setup with a new product?

[JamesC]

Lmarchant,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC

[michaelkenward]

Remember, bundles with two or more cameras don't come with several mounts/camera. For example, with a two camera pack it is usually one screw on mounts and one magnetic mount.

[dcfox1]

Yea my 3 cams set came with 2 mag mounts and 1 screw mount not sure why but seems its the way the do it. 

[michaelkenward]

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@dcfox1 wrote:

Yea my 3 cams set came with 2 mag mounts and 1 screw mount not sure why but seems its the way the do it. 

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Cheapskates. You spend getting on for $1000 for three cameras and they says a few cents.

Or they are being environmentally responsible and not supplying unnecessary junk.

[marshallbu]

Heh, interesting.  I just picked up 2 standalone Ultra's from Best Buy, and both factory sealed boxes are also missing mounts, but have the screw set.