Arlo|Smart Home Security|Wireless HD Security Cameras

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millerduck
Aspirant
Aspirant

Recently had some workers doing a project in view of one of my cameras.  Decided to check on things and noticed that none of my 4 Pro 3 views have the double-arrow to make full screen.  It used to be there... My Arlo Baby still has it so I know the App supports it.

 

Anyone else getting this issue?  Any ideas?

 

I cleared cache on the phone, updated the app, restarted the phone, etc.

 

It IS present when using the web interface with Chrome on my desktop PC.

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JamesC
Community Manager
Community Manager

millerduck,

 

I've not been able to replicate this (using Pro 3 on an Android device as well).

 

Try uninstalling and reinstalling the mobile app and test again to see if you still experience the same behavior.

 

JamesC

millerduck
Aspirant
Aspirant

Suddenly it is back today.  Weird.  I didn't do anything... 

BriSil
Aspirant
Aspirant
This happens to me constantly in the app and I'd love a permanent solution that isn't me having to constantly exit and restart the app.

Some times it take 10-15 reboots to bring the arrows back and other times just 1 or 2. When the landscape arrows are missing the library is also unavailable to view.

This is extremely frustrating since this is for my Arlo Baby and I need the camera to be on landscape when viewing the nursery.

Any permanent fix for this?
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