Arlo|Smart Home Security|Wireless HD Security Cameras
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Re: Arlo smart plan not showing cameras active but it ipone app deoes.

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Hero
Hero

I can see cams on iPhone and can adjust setting for smart plan trial but on web portal it doesn't show them as active and I cant drag them to active. It shows a pro2 and says no more cameras can be added. Settings made in app seem to work I just cant change them in web portal.

Model: VMB4540 | Arlo Pro 3 SmartHub
Hero
Hero

any help from Arlo ??

Community Manager
Community Manager

dcfox1,

 

Are the cameras working as you expect them to? What are you trying to adjust?

 

JamesC

Hero
Hero

I have no settings option for smart notifications on web portal it say no cams active. when I manage cameras to swipe to the plan it say no more cameras can be active on plan. it is just 3.

Under Plans option it says I have smart trial but no cams active.

On Iphone app they are shown as active and I have the smart options. I seems to be working but I cant change any settings as stated via web portal. Hope that makes sense.

Model: VMB4540 | Arlo Pro 3 SmartHub
Discussion stats
  • 3 Replies
  • 185 Views
  • 0 Likes
  • 2 In Conversation